Customer service
News THURMELEC and THURCONNECT SYSTEMS

THURMELEC takes care of electronic board repairs and delivery of new replacement parts. The customer service performs both diagnostic investigations (functional test or in-situ test) and necessary repairs as well as configuration and tests (conformity checks, activation, functional test, pre-aging,...).

THURMELEC provides a decontamination chamber to disinfect subassemblies before repair. (e.g. in case of infected medical supplies).

THURMELEC administers an important stock of components (more than 20’000 items) which allows product restoration / repair over many years.
The company offers equivalent replacement components for obsolete ones or a re-development of a part or entire electronic boards.